DRIVER TRAINING

The amount and intensity of training that each ComTrans driver receives is one of the ways that ComTrans demonstrates its commitment to the safety and comfort of every passenger. This mandatory training ensures that each ComTrans driver has excellent customer service and professional skills.

ComTrans has a full-time Training Department with employee trainers, consultants and specialized instructors with many years of experience who provide personalized instruction to all drivers.

Each driver receives a minimum of 40 hours of specialized training that includes:

On the road vehicle and equipment training
On the road defensive driving
Child safety
Passenger boarding and exiting
Crisis prevention and intervention
Map reading and navigation
Communications
First-aid and CPR
Customer service
Cultural sensitivity
Professional behavior and appearance

All ComTrans drivers are required to take ongoing refresher courses to keep their skills current and completely up-to-date. We don't just ask our drivers to watch a video and hope they learn something. Training is incorporated into every aspect of our service—including internal employee communications and monthly podcasts—to keep our drivers' skills sharp.